The Customer is Always Right

아이폰 기차 다운로드

“The Customer is Always Right”
by Ron Orris, Executive Director, Bradford Area Chamber

Customer Service

Good customer service is easy once you change your attention from business-driven to
customer-focused 연차 양식 다운로드. The ironic thing about this premise is that with better customer
service, your business profits too. Here are a couple of stories about good customer
service:
Stew Leonard owns farm dairy stores in Connecticut 다운로드.
He once had a customer who brought back a container of egg nog and told Stew that it
was sour.
Stew immediately became very defensive and said,